QUALITY ASSURANCE FOR IN-HOUSE OPERATIONS.
a. Discussion. Substantial emphasis has been directed to quality
assurance for contracting. Under the Commercial Activities (CA) Program, the
government is obligated to operate under the same terms of the contract if
done in-house. A feature of many in-house contract specifications are
performance factors relating to quality and response. Even for non-CA work it
is good business practice to monitor performance. For work items with
performance factors, data should be collected and analyzed as if the work was
accomplished by contract. A modified form of the Quality Assurance Plan
prepared for a Facility Support Contract and detailed in MO-327 should be
utilized. Since the inspection is for in-house personnel and the government,
it is recommended that inspections be made on a bi-monthly or monthly basis
unless persistent problem areas require more frequent inspections. Random
inspection is a desirable method to assure objectivity and to assure
sufficient readings are taken to accurately measure the desired performance.
b. Organization. The Quality Assurance (QA) responsibilities will vary
from activity to activity depending on the type of work remaining in-house.
The Work Management Branch of the Facilities Management Engineering Division
would be assigned in-house QA inspection responsibility. This in-house
function would relate solely to performance factors, quality of end product,
and responsiveness of service--not to direct supervision of the function. The
end product would be specified in terms of quality, improved customer
relationships, and cost effective services. Integrated with the Facilities
Management Program, this function would provide management feedback for all
key areas of public works effort.
TABLE 11-1 (Section 1)
MAINTENANCE MANAGEMENT APPRAISAL QUESTIONNAIRE
Shore Facilities Inspection
Does the Facilities Management Engineering (FME)
Division Director maintain, or have access to,
an up-to-date inventory of Class I and Class
Are all changes caused by new construction,
demolition, etc., reflected on facility cards,
or an acceptable substitute?
Is there a Control Inspection Schedule?
Are all facilities reflected on the schedule?
Are Control Inspections on schedule?
Are all Class II facilities inspected in
accordance with the frequencies shown in
MO-322, Volume l?