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to obtain identical results, but rarely is the method of work performance identical in all
respects. Work sites, tools, materials and methods may vary between two performances
of the task. Engineered Performance Standards are developed by observing main-
tenance personnel at work and by measuring their work through the application of ap-
proved Industrial Engineering techniques. This provides the Planner and Estimator and
shops with estimating standards that truly represent the specific type of work (main-
tenance) to be done. Time standards for many maintenance and repair tasks are avail-
able in the NAVFAC P-700 Manual (series), "Engineered Performance Standards."
These standards are also incorporated in the Facilities Engineering Job Estimating
(FEJE) module of BEST. Application of EPS is facilitated by use of the BEST Auto-
mation Tool.
2.5 FORMS AND RECORDS. Only forms needed to effectively manage the Shore
Facilities Inspection/Assessment System should be used. Records must permit ap-
praisal of the planning and execution of the inspection effort; preparation of required
reports; identification of future funding requirements; and maintenance of accurate his-
torical data. Specific reports, forms and records are discussed in Chapter 4, Control In-
spection Reports and Records and Chapter 5, Preventive Maintenance
Inspection/Service (PMI) Procedures.
2.6 RELATED PROGRAMS AND AGREEMENTS. Specific agreements and programs
are an important part of the Inspection/Assessment System. They are:
2.6.1 Maintenance Service Agreements (MSA). Formal agreements for recur-
ring services on specific equipment and facilities. The scope of work must be defined in
a written specification and the work quality and quantity specified in a contractual-like
agreement between the customer and Public Works. MSA's are used primarily by
PWC's. MSA's should be reviewed, renegotiated and updated annually. Basic elements
of the agreement are:
n Level of Maintenance. The level to which equipment or facilities are to
be maintained.
n  Unplanned Corrective Maintenance. Provisions for a breakdown or
malfunction requiring unscheduled service.
n Planned Corrective Maintenance or PMI. A scheduled shutdown of
equipment for planned maintenance or cyclic checks, adjustments, and
service to keep equipment at a prescribed level of operating performance.
n Planner/Estimator Inspection. Provisions for on-site evaluation of work
to finalize the job plan and estimate.
n Quality Assurance Evaluation (QAE). Ongoing evaluation of work (by
shop supervision, and/or full-time Quality Control Technicians) to assess
quality and quantity of work performed.


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