ensuring that the procedure will result in the required output. On the
other hand, if it specifies the output performance and its quality standard,
the contractor must determine how to achieve that level of performance.
Additionally, a system approach will identify the input needed to get the
j&done. These data are most useful in analyzing a contract price,
conducting a pre-award survey, and creating a Government furnished property
2-220 Job Analysis. The job analysis technique has been an effective
methodology for performing a needs analysis for many years. What follows is
a summary listing of the steps involved in the job analysis technique. As
mentioned above, the level of detail involved in each step will depend upon
the circumstances. What is important, however, is that the process results
in a clear definition of the customer's contract requirements.
(a) Functional Analysis. Functional analysis looks at the way the job
is now being performed or would be performed if the requirement was new.
Functional analysis involves identifying all the functions to be undertaken
as part of the contract and breaking down these functions into separate
sub-functions or discrete elements.
(b) Tree Diagram or Work Breakdown Structure. A tree diagram divides a
job into successively smaller and smaller parts. Each part brings about a
final result or service.
(c) Task Analysis. Individual tasks which are carried out under the
contract are called contract requirements. Each contract requirement will
generally have a series of work requirements related to it. The associated
work requirements are the attributes which characterize a successfully
performed contract requirement such as timeliness of performance, the
preparation of documentation associated with a particular contract
requirement, and the quality of the work.
(d) Performance Analysis. The specification writer, quality assurance
evaluator (QAE), facility support contract manager (FSCM), and the customer
representative or functional manager jointly decide how the service will be
measured, what standard of performance will apply, and the appropriate
maximum allowable defect rate. If the specification is being developed to
support a CA cost comparison, the specified levels of performance must be
compared to activity resources. The commercial activities program requires
that functions retained by the Government (i.e., the Government is low
bidder) must be performed to the levels of performance established in the
(e) Directives Analysis. During this step, the specification writer
works with the FSCM and customer representative or functional manager to
decide what directives (manuals, instructions, etc.), if any, apply to the
service that is to be provided.
(f) Cost Analysis. During this step, the FSCM works with the
engineering office or other resource for cost estimating expertise to
prepare the initial estimated contractor cost of each specified service.