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 Consistently late in
Occasionally late in
Responds in a
Emergency service
Always responds
Rarely late in
Response to
meeting response
timely manner and
meeting response
immediately and
calls
meeting response
Service Calls
times and
arrests all
(50%)
times and
times but situations
quickly arrests all
situations not
situations with
situations not
timely arrested
situations
timely arrested
little Govt direction
timely arrested
Urgent service calls
Occasionally late in
Responds in a
Consistently late in
Rarely late in
Always responds
meeting response
timely manner and
meeting response
immediately and
(25%)
meeting response
times and
times but situations
arrests all
times and
quickly arrests all
situations not
timely arrested
situations with
situations not
situations
timely arrested
little Govt direction
timely arrested
Consistently late in
Responds in a
Routine service
Occasionally late in
Always responds
Rarely late in
meeting response
meeting response
timely manner and
meeting response
immediately and
calls
times and
times but situations
arrests all
(25%)
times and
quickly arrests all
situations not
situations with
situations not
timely arrested
situations
timely arrested
little Govt direction
timely arrested
Contractor and
Contractor and
Contractor and
Cooperation and
Administration and
Cooperation
Cooperation and
employees
(50%)
employees do not
employees usually
teamwork exceed
teamwork
Management
occasionally
demonstrate
normal
substantially exceed
demonstrate
demonstrate
cooperation in
cooperation in
expectations
normal
cooperation in
accomplishment of
accomplishment of
expectations
accomplishment of
the contract
the contract
the contract
Ingenuity and/or
Contractor and
Contractor and
Contractor and
Contractor and
Contractor and
Flexibility
employees
employees display
employees attempt
employees
employees highly
occasionally
(50%)
no ingenuity or
improvement and
generally are
ingenious and
display ingenuity
willingness to
ingenious and
ingenuity and
innovative with
and willingness to
improve
innovative with
occasionally are
substantial Govt
improve
successful
success and Govt
benefit
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