Custom Search
|
|
|
||
 INSPECTION RESULTS.
Contract Requirement: Routine Service Calls
*Number of Services Sampled: 60
Population: 600
DEFECTS
VALIDATED TOTAL
DEFECTS DEFECTS
OBSERVED
REWORKED REWORKED
IN
CUSTOMER
SAMPLE
BY CONTR BY GOVT .
COMPLAINTS
DEFECTS
REQUIREMENT
8
2
A.
Response time
6
N/A
N/A
0
7
7
2
B.
Classification
5
7
7
4
3
C.
Cost accounting
0
4
2
4
0
D.
Quality work
2
Actual cost of rework by Government (Quality Work) = $138.00
*
The population is the number of occurrences of the service during the
month. If the service is scheduled, the population is determined from
the schedule. If the service is unscheduled, the population is the
actual number of occurrences of the service.
The sample payment calculation is shown on the next page.
D-3
|
 
|
|
|
||
