Facilty Support Contact Quality Management Manual

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Facilty Support Contact Quality Management Manual

Facilty Support Contact Quality Management Manual
Distribution
Facility Support Contract Quality Management Manual
Distribution
Naval Facilities Engineering Command
Foreword
Abstract
Table of Contents
Table of Contents -Cont.
Table of Contents -Cont.
Table of Contents -Cont.
Table of Contents -Cont.
Table of Contents -Cont.
Figures
Chapter 1 Overview
Naval Facilities Engineering Command
Commitment to Quality
Oversight and Consultation
NAVFACENGCOM Uniform Contract Format Guide
Chapter 2 Acquisition Planning
Figure 2-1. The Systems Approach to Contract Services
Job Analysis
Labor Laws
Figure 2-2 The Building Blocks of A Quality Facilty Support
The Performance Requirements Summary
Figure 2-3. The Performance Requirements Summary
Figure 2-4. Performance Requirements -Building Quality in From the Start
The Expanded Performance Requirements Summary
The Customer
Figure 2-5. The Expanded Performance Requirements Summary the Master Plan
Figure 2-6. The Team Approach to FSC Planning and Execution
Facilities Support Contract Manager (FSCM)
Post-award Contract Administration Plan
Figure 2-7. Typical Performance Lead Time- Request for Proposals
Figure 2-8 Typical Procurement Lead Time -Sealed BID
Figure 2-9. Typical Procedure Lead Time-Two -Step Sealed BID
Figure 2-10 Typical Post -Award Milestone for FSC Administration
Chapter 3 Specifications
Initial Data Gatherins
Trade Publications
Expanded Performance Requirements Summary
Figure 3-1 Job Analyses-Identifying Contract Requirements
Figure 3-2 Job Analyses -Tree Diagram
Figure 3-3 Expanded Performance Requirements Summary (EPRS)
Performance Requirements
Figure 3-4 Task Analyses- Relationship Between A Contract Requirement and Work Requirement
Performance Requirements -Cont.
Figure 3-5. Expanded Performance Requirements Summary (EPRS) Refuse Collection and Disposal
Pricing Requirements
Pricing Requirements -Cont.
Surveillance Requirements
Preparation and Coordination of the Contract Documents
Section C Performance Work Statement
Section C Performance Work Statement -Cont.
Section C Performance Work Statement -Cont.
Section C Performance Work Statement -Cont.
Definitions-Technical
Contractor Furnished Items
Contract Requirements
Contract Requirements -Cont.
Classification and documentation
Figure 3-6. Expanded Performance Summary (EPRS) Housing Maintenance
Detailed Specifications
Classification and documentation -Cont.
Supplies or Services and Prices/Costs
Supplies or Services and Prices/Costs -Cont.
Figure 3-7 BID Schedule
Consequences of the Contractor's Failure to Perform Required Services
Figure 3-8 BID Schedule-Refuse Collection and Disposal
Schedule of Deductions
Figure 3-9 Schedule of Deductions- Refuse Collection and Disposal
List of Attachments
Attachment J-E. Statistically Extrapolated Surveillance Techniques
Expanded Performance Requirements Summary
Performance Requirements
Figure 3-10 Expanded Performance Requirements Summary (EPRS) Viny-Coated WallCovering
Figure 3-11 Expanded Performance Requirements Summary (EPRS) Vinyl-Coated Wallcovering
CSI Format- Divisions and Sections
Division 2-16
Figure 3-12 CSI Masterformat - Specification Numbering System
Division 2-16 -Cont.
Chapter 4 Quality Assurance Plans
Quality Assurance Criteria
Figure 4-1 The Expanded Performance Requirements Summary (EPRS)
QA Plan - Scope
Work Requirements Subject to Surveillance
Methods of Surveillance
Random Sampling
Validated Customer Complaints
Selection of the Surveillance Method
Planned Sampling
Identification of the Population
Population - Defined
Sequential Numbering of of the Work Locations
Figure 4-2. Summary of Sequentially Numbered Work Locations
Sequential Numbering - Scheduled Services
Sequential Numbering - Unscheduled Services
Planned Sampling
Planned Sampling -Cont.
Random Sampling
Random Sampling -Cont.
Random Sampling -Cont.
Random Sampling -Cont.
Validated Customer Complaints
Incidential Instructions
Chapter 5 Quality Assurance Operations in Contractor Selection
Fixed Price Contracts
Responsibility for Procurement
Quality Considerations
Contractor Qualifications
Pre-award Surveys
Figure 5-1 Pre-award Survey Flow Chart
Certificate of Competency
The Unrealistically Low BID
Mistake in Bids
Ambiguous Specifications
Chapter 6 Quality Assurance Considerations in Contract Administration
Government Furnished Property
Pre-performance Conference
Schedule of Deductions
Surveillance schedules
Figure 6-1 QAE Surveillance Schedule
Record Keeping and Documentation
Notification of Inspection Results
Evaluating The Quality Control of The Contractor's Work
Evaluating The Contractor's Quality Control
Contract Requirement : Pick Up Garbage Containers
Contract Requirement : Routine Service Calls
Compliance With Safety Standards
Compliance With Labor Standards
Other Performance Elements
Monthly Summaries of Contractor Performance
Payment Calculations
Deductions for Nonperformed or Unsatisfactory Work
Deductions for Liquidated Damages
Typical Payment Calculations
Figure 6-2 Typical Payment Calculation When 100 Percent Inspection is Used
Routine Service Calls
Figure 6-3 Typical Payment Calculation when Planned Sampling is Used
Random Sampling for Extrapolation Deductions (RSED)
Figure 6-4 Typical Payment Calculation When Random Sampling for Extracpolated Deductions is Used
Other Adjustments
Figure 6-5 Typical Payment Calculation When Random Samplng Without Extrapolated Deductions is Used
Review of the Contract Documents
Deductions to the Contract Price
Meetings with the Contractor
Decision Not to Exercise Options
Appendix A Abbreviations
Appendix A Abbreviations -Cont.
Appendix B Definitions
Appendix B Definitions -Cont.
Appendix B Definitions -Cont.
Appendix B Definitions -Cont.
Appendix B Definitions -Cont.
Appendix B Definitions -Cont.
Appendix B Definitions -Cont.
Appendix C
Appendix D Sample Attachment J-E Statistically Extrapolated Surveillance Techniques
Appendix D Sample Attachment J-E Statistically Extrapolated Surveillance Techniques -Cont.
Appendix D Sample Attachment J-E Statistically Extrapolated Surveillance Techniques -Cont.
Typical Payment Calculation - Random Sampling for Extrapolated Deductions
Table of Sample Sizes for Normal Sampling Levels
Table of Sample Sizes for Normal Sampling Levels -Cont.
Table of Sample Sizes for Normal Sampling Levels -Cont.
Table of Sample Sizes for Normal Sampling Levels -Cont.
Table of Adjustment Factors For Random Sampling
Appendix E Vinyl-Coated Fabric Wall Covering
Contractor Experience
Materials
Primer, Sealer, and Adhesive
Wall Covering
Cap Molding
Cleaning
Appendix F Table of Sample For Normal Sampling Levels
Appendix F Table of Sample For Normal Sampling Levels -Cont.
Table 2 Table of Sample Sizes for Minimum Sampling Levels
Table 3 Table of Adjustment Factors for Random Sampling
Table 4 Short Table of Random Numbers
Table 4 Short Table of Random Numbers -Cont.
Table 4 Short Table of Random Numbers -Cont.
Table 4 Short Table of Random Numbers -Cont.
Table 4 Short Table of Random Numbers -Cont.
Sample Quality Assurance Plan
Sample Quality Assurance Plan -Cont.
Sample Quality Assurance Plan -Cont.
Evaluation Work Sheet
Random Sampling Without Extrapolated Deductions
Random Sampling Without Extrapolated Deductions -Cont.
Expanded Performance Requirements Summary
Labor Standards Interview
Customer Complaint Record
Performance Evaluation Facilty Support Contracts
Performance Evaluation Facilty Support Contracts -Cont.
Contract Discrepancy Report

Facility Support Contact Quality Management Manual